Refund policy

Return & Exchange Policy – Smart Gate

At Smart Gate, we are committed to providing high-quality products and excellent service. Please review our policy below:

Returns & Refunds:
We do not accept returns or issue refunds unless the product is found to be defective or damaged upon receipt.

Exchanges:
Eligible items may be exchanged within 7 days of purchase if they are unused, in their original packaging, and accompanied by a valid proof of purchase. Exchanges are subject to stock availability.

To request an exchange or report a product issue, please contact us at:

Email: info@smartgate-lb.com

Phone / WhatsApp / SMS: 70 510 522

We appreciate your understanding and thank you for choosing Smart Gate.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.